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Returns & Exchanges: Misha Hawaii only offers exchanges or store credit. If you purchased a sale item, used a coupon code or have a custom order it is all sales final. You are responsible for the cost of return shipping back to Misha Hawaii. Non-custom, unworn, undamaged pieces must be exchanged within 14 days of receipt (based on USPS timestamp date received). Exchanges are subject to a $40 restocking fee.
If your order qualifies for exchange or store credit mail your order to:
Misha Hawaii Exchanges
1668 South King St. #300
Honolulu, HI 96826
*Include a note with your Name, Order Number, Return Address and Phone Number
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Pearl Strands - 5 Day Return Policy All Pearl Strands must be returned within 5 days of purchase. Strand must in original condition and packaging, must not be worn. Website credit will be issued.
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IG LIVE Sale orders - all sales final.
All items purchased through IG live are final sale.
We do not offer returns or exchanges for these items.
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ALL Bangles - all sales final.
Each bangle is made to order and therefore one of a kind! They can not be exchanged or returned.
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Custom orders/made to order items - all sales final.
Custom orders include ALL Pearl Bangles. This also include all custom made Bracelets, Rings, Necklaces, Earrings or any other custom made design. Made to order designs are one of a kind! They can not be exchanged or returned.
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Purchases made with coupon codes - all sales final.
We will not accept returns, exchanges or order cancellations on items purchased with a coupon code.
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Sale merchandise - all sales final.
This includes items purchased during a sale, with a coupon code or featured on a live sale. We will not accept returns, or order cancellations on sale merchandise.
- Fukubukuro bags and Summer Surprise Boxes - all sales final.